Senior Product Manager, Platform & GTM
Led platform product strategy and GTM execution for digital collectibles apps (Star Wars: Card Trader, MLB Bunt, Premier League Kick), building the technical systems and operational infrastructure that enabled physical-to-digital asset vaulting and authentication workflows generating $30M+ annual revenue.
Platform Systems & Technical Infrastructure
- Built core platform systems powering digital collectibles apps across multiple sports licenses (MLB, NFL, Premier League, Star Wars), creating reusable APIs, data models, and backend architectures that enabled rapid market launches of new collectibles products
- Partnered with engineering leadership on technical architecture decisions, API schema design, and data pipeline optimization—balancing long-term platform scalability with the agility needed for high-stakes market releases tied to live sports events
- Integrated real-time sports data APIs (MLB stats, game scores, player performance) into digital asset authentication and release systems, enabling time-sensitive collectible drops synchronized with live sporting events
- Managed complex data flows connecting physical card authentication systems to digital vaulting platforms, ensuring asset integrity and chain-of-custody tracking for high-value collectibles
Internal Tooling & Operational Scaling
- Built internal analytics dashboards giving live operations producers real-time visibility into card economy health, pack release performance, and user engagement metrics—enabling data-driven decisions on collectible pricing, rarity distribution, and release timing
- Created automated workflows and operational tooling for fulfillment teams managing digital asset vaulting, authentication verification, and customer support escalations at scale (thousands of daily transactions)
- Established success metrics and monitoring systems tracking feature adoption, system performance, and operational efficiency—using behavioral analytics to identify drop-off points in the collector journey and optimize conversion
- Owned "operational readiness" for every platform release, ensuring support teams had documentation, troubleshooting playbooks, and escalation workflows before market launch
GTM Execution & Market Launches
- Drove end-to-end GTM execution for new collectibles product launches: translated technical platform capabilities into clear value propositions for collectors, coordinated cross-functional teams (engineering, design, marketing, community management), and ensured operational readiness across fulfillment and support
- Partnered with major IP licensors (MLB, NFL, Premier League, Lucasfilm/Disney) to align technical builds with brand requirements and regulatory constraints, converting complex licensing agreements into actionable product requirements
- Established Topps as Top 50 iOS game publisher by revenue through systematic platform improvements, GTM optimization, and operational excellence that scaled digital collectibles from $0 to $30M+ annual revenue (40% YoY growth)
- Led team of 10 engineers shipping platform features across iOS, collaborating on payment processing, App Store compliance, fraud prevention, and data security